
A gentle induction for new staff. Take your time — there's no rush here. That's rather the point.
Your journey so far
0 of 7 modules
Why we go slowly, and what that really means.
~3 min · 2 quick checks
People remember how we made them feel.
~3 min · 2 quick checks
Our Terms & Conditions protect students and the studio.
~3 min · 2 quick checks
Most enquiries can be prevented by explaining early.
~3 min · 2 quick checks
No student should leave wondering 'what happens now?'
~2 min · 1 quick check
The best customer service happens before a question is even asked.
~4 min · 3 quick checks
The six lines to carry with you every shift.
~2 min · 2 quick checks
Prefer paper?
The full Clay Temple staff handbook, ready to print.